1. Controller

This website is operated by SmoothSkinLabs / SH Digital Consulting LLC ("we", "us"). If you have questions about this policy you can contact us via the email address you usually use for business or website enquiries.

2. What data is processed?

When you access this site, standard technical information is automatically transmitted by your browser and processed on our servers. This may include IP address, date and time of access, pages viewed, the referrer URL and basic information about your browser and device.

We use this information only for the purpose of providing and safeguarding the technical operation of the site (for example to prevent abuse or troubleshoot errors).

3. Cookies & analytics

At the moment this site does not intentionally use marketing or analytics cookies and we do not run behavioural advertising or profiling based on your visits. If we introduce analytics or tracking tools in the future, this policy will be updated accordingly.

4. Contact and links to third parties

This site contains links to external websites (for example the official shop pages of Natura Vitalis / NV Timeless). When you follow such a link, the respective third party is responsible for any further data processing on their pages. Please refer to their privacy policies for more information.

5. Order requests

If you submit an order request via the form on this site, the details you provide (for example name, address, contact details and selected products) will be used solely to review, confirm and process your potential order, including sending you a separate payment link via providers such as Wise or PayPal. We do not sell this data to third parties.

6. Storage period

Server log data and order-related data is generally stored only for as long as necessary to maintain the security and stability of the service, to process your request and to comply with basic legal obligations (for example accounting rules).

7. Your rights

Depending on your place of residence, you may have certain rights under applicable data protection laws (for example, to request access to or deletion of your personal data). If you wish to exercise such rights in relation to this site, please contact us using the details mentioned above.

8. Changes to this policy

We may update this privacy policy from time to time in order to reflect changes in law or in the way we operate this site. The latest version will always be available on this page.